HomeTren&dSwitching from Airtel to Jio: A Step-by-Step Guide

Switching from Airtel to Jio: A Step-by-Step Guide




Are you thinking about switching from Airtel to Jio? This comprehensive guide will walk you through everything you need to know about making the transition smoothly and hassle-free.

Why Switch from Airtel to Jio?

Before diving into the steps of switching from Airtel to Jio, it's essential to understand the reasons behind such a move. Here are a few key factors driving customers to make the switch:

  • Cost-Effectiveness: Jio often offers more competitive pricing plans compared to Airtel, making it an attractive option for budget-conscious consumers.

  • Network Coverage: Depending on your location, Jio may offer better network coverage and faster data speeds, improving your overall mobile experience.

  • Additional Benefits: Jio provides complimentary access to a host of apps and services, adding value to your mobile plan without extra charges.

Step 1: Choose the Right Jio Plan

The first step in switching from Airtel to Jio is selecting the right plan that fits your needs. Jio offers a variety of prepaid and postpaid plans with different benefits such as data limits, calling minutes, and additional perks like streaming services. Consider your usage patterns and requirements to pick a plan that offers you the best value for money.

Step 2: Get a New Jio SIM Card

Once you have selected the Jio plan that suits you best, it's time to get a new Jio SIM card. You can visit the nearest Jio store or authorized retailer with your Aadhar card and a passport-sized photograph to get a new SIM card. You may also opt for home delivery of the SIM card for convenience.

Step 3: Activate Your New Jio SIM

After obtaining your new Jio SIM card, you will need to activate it before you can start using it. You can do this by either calling the Jio customer care number from your registered mobile number or by using the Jio website or mobile app. Follow the instructions provided to activate your SIM seamlessly.

Step 4: Port Your Airtel Number to Jio

To retain your existing mobile number from Airtel and switch it to Jio, you will need to initiate the Mobile Number Portability (MNP) process. To do this, send an SMS with 'PORT' followed by your ten-digit mobile number to 1900. You will receive a Unique Porting Code (UPC) from your current operator, which you will need to provide to Jio while filling out the porting request form.

Step 5: Submit Porting Request to Jio

After receiving the UPC from Airtel, visit the nearest Jio store or retailer and fill out the Customer Application Form (CAF) for porting your number to Jio. Ensure that you have the necessary documents such as Aadhar card, passport-sized photograph, and the UPC from your current operator. Submit the form along with the documents for further processing.

Step 6: Wait for Activation

Once you have submitted the porting request to Jio, it may take up to 7 days for your number to be successfully ported. During this period, do not remove the SIM card from your phone, as it may disrupt the porting process. You will receive notifications via SMS regarding the porting status and the activation of your new Jio SIM card.

Step 7: Enjoy Your Jio Services

After the successful porting of your number to Jio, you can start using your new Jio SIM card with the selected plan. Make sure to set up your mobile data, messaging, and other services based on the Jio instructions provided with your new SIM card. Explore the additional benefits and services that come with your Jio plan to maximize your mobile experience.

Frequently Asked Questions (FAQs)

1. Can I switch from Airtel to Jio without changing my mobile number?

Yes, you can switch from Airtel to Jio without changing your mobile number by following the Mobile Number Portability (MNP) process. This allows you to retain your existing number while switching to a new network provider.

2. How long does it take to port my number from Airtel to Jio?

The porting process from Airtel to Jio typically takes up to 7 days to complete. During this period, you will continue to use your Airtel services until the porting process is finalized, and your new Jio SIM card is activated.

3. Will I lose my current mobile balance and validity during the porting process?

No, you will not lose your current mobile balance and validity during the porting process. Your balance and validity will be carried over to your new Jio account once the porting is complete. Ensure that you do not recharge your Airtel account during the porting period.

4. What documents do I need to port my number from Airtel to Jio?

To port your number from Airtel to Jio, you will need documents such as your Aadhar card, a passport-sized photograph, and the Unique Porting Code (UPC) provided by your current operator. Make sure to have these documents ready when submitting your porting request to Jio.

5. Can I choose any Jio plan after switching from Airtel, or do I need to select a specific plan for porting?

You can choose any Jio plan that suits your requirements after switching from Airtel. Jio offers a variety of prepaid and postpaid plans with different benefits, allowing you to select a plan based on your usage patterns and preferences. Feel free to explore the available plans and choose the one that best fits your needs.


Switching from Airtel to Jio can be a seamless process when following the right steps and procedures. By selecting the appropriate Jio plan, obtaining a new Jio SIM card, and initiating the Mobile Number Portability (MNP) process, you can successfully transition to Jio while retaining your existing mobile number. Ensure that you have the necessary documents and follow the activation and porting steps diligently to enjoy your new Jio services without any interruptions.

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